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PRIVACY POLICY

1. Introduction & Privacy Commitment

Aesthetics Lab Pakistan (aestheticslab.pk) is committed to protecting the privacy, confidentiality, and security of our clients and website visitors.

This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related information across our digital platforms and clinical facilities located in DHA (Lahore), Gulberg (Lahore), Johar Town (Lahore), F-6 (Islamabad), and Kohinoor City (Faisalabad).

2. Information We Collect

Personal Information
  • Full name, gender, and age
  • Contact details (Phone number, WhatsApp number, email address)
  • City and preferred clinic location
  • Appointment scheduling details
Medical & Clinical Information
  • Skin concerns and medical history shared during consultation
  • Prior cosmetic or aesthetic procedures undergone
  • Allergies, ongoing medications, and contraindications
  • Treatment consent forms and clinical notes

3. How We Use Your Information

We collect and process your information strictly for legitimate medical and business operations, including:

  • Booking and confirming aesthetic consultations and clinical procedures.
  • Evaluating treatment eligibility and ensuring medical safety during treatments (e.g., Laser Hair Removal, HydraFacial, Fillers, PRP).
  • Sending appointment reminders via SMS, Phone call, or WhatsApp.
  • Providing personalized post-treatment instructions and aftercare follow-ups.
  • Improving our website performance, treatment offerings, and customer service.

4. Data Protection & Confidentiality

Your medical history and personal details are treated with strict medical confidentiality. We implement administrative, technical, and physical security measures to safeguard your data against unauthorized access, disclosure, or alteration.

Note: We do not sell, rent, or trade your personal or medical information to third-party advertisers or marketing companies under any circumstances.

5. Cookies & Digital Tracking

Our website uses basic cookies to enhance user experience, remember your preferences, and analyze site traffic patterns. You can adjust your browser settings to decline cookies if you prefer, though some website features may function with reduced capability.

6. Privacy Enquiries & Contact Information

If you have any questions, concerns, or requests regarding your personal data or privacy rights, please contact our administrative team:

Aesthetics Lab Privacy Desk

Website: https://aestheticslab.pk/

Phone / WhatsApp: +92 311 1184224

Email: support@aestheticslab.pk

Privacy Policy FAQs

Is my medical and skin history kept confidential?
Yes. All health information shared during consultations or via forms is handled under strict medical confidentiality protocols.
Does Aesthetics Lab sell user data to third parties?
No. We never sell, rent, or trade client data to third-party marketing companies.
How will Aesthetics Lab contact me about appointments?
We contact you via phone, SMS, or official WhatsApp messaging strictly for booking confirmations, reminders, and post-care follow-ups.
Can I request to update or delete my personal contact details?
Yes. You can contact our team anytime at +92 311 1184224 to update your personal information or request data removal.